Terms of Service

Welcome to Ai-Markets.Shop. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using Ai-Markets.Shop, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.

2. Privacy Policy

Your use of our website is also governed by our [Privacy Policy](link to privacy policy), which explains how we collect, use, and protect your personal information. By using our services, you consent to our collection and use of your information as outlined in the Privacy Policy.

3. Account Registration

To access certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Orders and Payment

Order Acceptance

All orders placed through our website are subject to acceptance by Ai-Markets.Shop. We reserve the right to refuse or cancel any order for any reason, including inaccuracies in pricing or product information, or if we suspect fraudulent activity.

Pricing and Availability

Prices for our products are subject to change without notice. We strive to display accurate product availability and pricing information, but errors may occur. In the event of an error in pricing or availability, we reserve the right to cancel or refuse any orders placed for the product in question.

Payment

You agree to provide valid payment information at the time of purchase. By providing your payment information, you authorize us to charge the applicable fees to your payment method. We use secure payment processing services to protect your payment information.

5. Shipping and Delivery

Customs Taxes and Duties

Customers are responsible for paying any customs taxes and duties imposed by the carrier or customs of their country of residence. Duties are paid directly to the carrier or customs authority. Ai-Markets.Shop ships orders DDU (Delivered Duty Unpaid), meaning customers are responsible for settling any customs charges. If a customer fails to pay the required customs taxes and duties, the package may be held at customs and will not be refundable. If your package is held in customs, the customs or carrier will contact you directly. Ai-Markets.Shop is available to provide support and information to assist with the customs process.

Shipping Policy

Please refer to our [Shipping Policy](link to shipping policy) for detailed information on our shipping and delivery practices.

6. Return and Refund Policy

We offer a 30-day return policy for most products. Customers must initiate a return request within 30 days of receiving their order. Products must be returned in their original condition, including all packaging, accessories, and documentation. To initiate a return, customers must contact our Customer Support team at Ai_Markets@outlook.com or call us at +52 656 766 5070 to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted. Customers are responsible for return shipping costs unless the return is due to an error on our part, such as receiving the wrong product or a defective item.

Refunds will be processed once the returned product has been received and inspected. This process typically takes 5-7 business days. Refunds will be issued to the original payment method used for the purchase. Shipping and handling fees are non-refundable, except in cases where the return is due to an error on our part.

7. Intellectual Property

All content on Ai-Markets.Shop, including text, graphics, logos, images, and software, is the property of Ai-Markets.Shop or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on our website without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Ai-Markets.Shop shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or from any products purchased through our website, even if we have been advised of the possibility of such damages. In no event shall our total liability to you for all damages exceed the amount paid by you for the product or service in question.

9. Indemnification

You agree to indemnify, defend, and hold harmless Ai-Markets.Shop, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of our services or any violation of these Terms of Service.

10. Governing Law

These Terms of Service and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the State of Chihuahua, Mexico, without regard to its conflict of law principles.

11. Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our services after any changes to these terms will constitute your acceptance of the changes. We encourage you to review these terms periodically for any updates or modifications.

12. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:
Or Via Online Store Chat

Email: Ai_Markets@outlook.com
Address: 7140 Ejercito Nacional, Cd Juarez, Chihuahua, MX
Phone: +52 656 766 5070

Thank you for choosing Ai-Markets.Shop. We appreciate your business and look forward to serving you.